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Logistics Coordinator

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Job Description:

We know touch - it's our only business. In fact, we invented the touchscreen over 50 years ago and haven't stopped since. Every 21 seconds, a new Elo touch screen is installed somewhere in the world. We obsess over details to exceed the highest quality standards. We don’t just sell things. We offer solutions to tomorrow’s challenges.


Job Purpose & Responsibilities:

The Logistics Coordinator is responsible for the successful day to day planning of inbound and outbound delivery orders, scheduling inbound and outbound appointments, and general coordination of logistics operation. He or she will operate with a high degree of safety, responsiveness, and accuracy to ensure the highest level of operational efficiency and customer satisfaction.

Process and monitor shipping and receiving transactions and documentation, including, but not limited to, receipts, bills of lading, orders, and inventory confirmation to ensure timeliness and accuracy for end customers
Communicate effectively with transportation carriers, management, co-workers, and customers to ensure the successful daily execution of Elo’s operation
Manage customer information using ERP, WMS, and Microsoft Office
Ability to generate various reports to be used for analysis and overall process improvements
Work continuously to drive customer satisfaction by responding promptly to customer inquiries
Obtain and evaluate all relevant information to handle product and service inquiries
Build and maintain long-term relationships with internal and external customers
Develop and sustain an intimate knowledge of customer systems, expectations, and requirements and anticipating customers’ needs
Provide suggestions and plans for continuous improvement
Research, resolve, and communicate customer, inventory, order, and inbound discrepancies


Minimum Qualifications:

High school diploma or GED equivalent from an accredited institution
At least 3 years of operations, logistics, and/or distribution experience


Preferred Qualifications:

Associate's Degree from an accredited institution is highly preferred
5+ years of experience in operations, logistics, and/or distribution


Specific Professional Skills/Competencies:

Team player with good communication and organizational skills
Proficient in Microsoft Office with emphasis on Outlook, Word, and Excel
Proficient in ERP systems, tools, and technologies
Demonstrated communication skills (written and verbal)
Ability to work in a fast-paced environment with multiple priorities


Physical Demands:

Ability to lift up to OSHA single person lift requirements
Ability to sit, stand, bend or walk for prolonged periods of time

Elo Touch Solutions provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Elo Touch Solutions complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

Elo Touch Solutions expressly prohibits any form of workplace harassment based on race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, genetic information, disability, or veteran status. Improper interference with the ability of Elo Touch Solutions employees to perform their job duties may result in discipline up to and including discharge.

Location:

Elo Touch Solutions
445 S. Gay Street
Knoxville TN 37902

Contact Information:

Kimberly A Jones
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