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Crowne Meetings Director

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Job Description:


Excellent CAREER opportunity for an experienced hotel sale professional to join the exciting and successful Sales Team! This position is responsible for soliciting business for the hotel, account management, finalizing contracts for group bookings, activity seeking new clients for hotel, relationships with existing clients to generate repeat business. Serve as the hotel representative to prospective clients and customers who need to rent rooms, meeting space, food beverage service, etc. Responds to sales inquiries, initiates new sales, prospects and qualifies leads and solicits potential clients, entertains clients, conducts site visits and answers questions, determines rates, prepares proposals, negotiates, and analyzes lost business for the hotel. Develops sales plans and strategies to meet or exceed established revenue and room night goals. Works with various departments to ensure requested services are provided to customers.

*Ideal candidates must be able to represent the Hotel at industry and trade Functions

*Established relationships in the market is a plus!

Duties Include:

Meet with and entertain customers and prospective customers to solicit and respond to leads, by Delphi, e-mail or direct conversations with customers requiring moderate-large size group accommodations or catering, based upon leads and account files assigned by the Director of Sales.
Courteously answer incoming phone calls from persons inquiring about rental of guest rooms and/or meeting space and/or purchase on-site (hotel) catering.
Qualify customer, either inquiry related or driven by solicitation, for strategic buying needs and uncover personal buying needs.
Prepare proposals and/or contracts to advise prospective customers primarily of the hotel meeting space and rate availability.
Calculate and quote prices within guidelines for the same. Attend weekly sales meetings and other scheduled meetings to support business operations, e.g., tentative review, lost business, group-pick, etc.
Conduct site inspections with potential customer, visiting guest rooms, meeting space and banquet facilities, as well as other hotel facilities.
The individual must possess the following knowledge, skills and abilities and be able to explain and demonstrate that he or she can perform the essential functions of the job, with reasonable accommodations, using some other combination of skills and abilities.
Attends all applicable hotel meetings: department, staff, food and beverage, sales, and Banquet Event Order.

Minimum 2+ years experience in catering management & sales or event coordiantion
Thorough knowledge of hotel food and beverage operations.
General knowledge of all hotel departments
Excellent communication, organization, and guest relations skills.
Able to work a flexible schedule, including weekends and holidays.
2 to 5 year hotel sales experience preferred.
Excellent negotiations skills.
Ability to communicate effectively with public and team members.
Team player and winning attitude required.
Benefits include:

Medical, vision, dental, and life insurance.
Vacation, sick, personal days.
Hotel discounts worldwide
Gym membership
Job Type: Full-time

Salary: $17.50 to $20.00 /hour

Job Type: Full-time


sales: 2 years (Required)
hotel: 2 years (Required)

High school or equivalent (Required)

Please email resumes to


Crowne Plaza Knoxville
401 West Summitt Hill Drive
Knoxville TN 37902

Contact Information:

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