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Guest Service Representative - Graduate Knoxville

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Job Description:

Graduate Hotels Management is seeking a Guest Service Representative to join The Volunteer Hotel, soon to be Graduate HotelsĀ®, Graduate Knoxville. Graduate Hotels is a hotel collection targeting university-anchored markets across the country that celebrates each town's unique local culture and history.
POSITION RESPONSIBILITIES:
Greets guests as they arrive, focusing on personal recognition
Reviews arrival list daily and assists in preparing and assembling welcome amenities
Escort VIPs to room and check them in prior to arrival
Attends promptly to guest needs and inquiries
Other duties as assigned

EDUCATION AND EXPERIENCE:
Minimum of 1 year in Front Desk Operations
In-depth knowledge of hotel Front Desk operations
Minimum of High School education, post-high school education preferred

KNOWLEDGE, SKILLS AND ABILITIES:
Basic computer skills
Ability to communicate effectively verbally and in writing
Ability to exceed expectations of guests and team members
Excellent time management skills

Visit: https://recruiting.adp.com/srccar/public/RTI.home?c=1217101&d=GraduateHotels&rb=INTERNAL&r=5000554986006#/

Contact Information:

Job Link: https://recruiting.adp.com/srccar/public/RTI.home?c=1217101&d=GraduateHotels&rb=INTERNAL&r=5000554986006#/

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